HERE'S THE PLEDGE

Are you tired of feeling like every other company is just Ducking for cover everytime you need help? We would be too! This is where we and our waters shine the brightest. As the popular saying goes, "if it walks like a duck, quacks like a duck, looks like a duck, it must be a duck!" We tell it as it is! We'll always be there for you to deliver the best possible support in the most emphatic way!

In fact, WE GUARANTEE IT!

TO SOLIDIFY OUR GUARANTEE TO YOU, WE PROUDLY TAKE THIS PLEDGE TO:

  • Provide 24/7 support every day of the year, including Holidays.
  • Provide support based in the US rather than outsourcing our resources.
  • Resolve your issues or provide an appropriate ETA for all issues when requested.
  • Remain professional and courteous at all times.
  • Review all feedback surveys submitted to build on a better experience.
  • If you feel that we have not met the expectations stated in our Pledge,
  • we will provide you with an entire month's service, free of charge!
  • Send any unhappy tales to pledge@hostducky.com
  • where we will review each tale to justify your case.
  • If we did not meet our demands, we will compensate you as promised!